Terms and condition
Clients are required to pay 50% deposit up front and the remaining 50% on delivery of the product.
We strongly advise that all a prototype/test item is order first, even with the Assemble range.
We are unable to refund orders of bespoke items as all products are created explicitly and uniquely for you. This means that unfortunately we are not able to offer you a refund or a cancellation once the order has been accepted (with the first prototype) and manufactured. However, this does not affect your statutory rights (under Scottish law)
If an order is canceled before work as begun there will be no charge made to the client. However is an order has been started and a client requests the order is cancel or postponed , Kalopsia receives the right to request the order is paid in full at the time of cancellation. Any work completed up until the point of cancelation will only be released at such time as the order balance is paid.
PRODUCT SIZE AND SPECIFICATIONS
Dimensions quoted are approximate and may vary up to 5% +/-.
Kalopsia shall not be liable for any variations on the specification of the Goods, which do not materially affect the use and operation of the Goods or for the substitution of any materials or component parts of the Goods by other materials or parts of a quality equivalent or superior to that originally specified.
OWNERSHIP OF ARTWORK
Original artwork or fabric supplied is always the property of the supplier/owner.
Normally, unless otherwise agreed, there will be no storage charge for this artwork or fabric provided and remains on the Company’s premises for the use of the Company to manufacture products for up to 3 months after an order has been completed.
OWNERSHIP OF CUSTOM PRODUCT PATTERNS
Normally unless otherwise agreed, the client retains the right to all product patterns.
OWNERSHIP OF ASSEMBLE PRODUCT PATTERNS
Normally unless otherwise agreed, Kalopsia retains the right to all Assemble product patterns. Kalopsia also reserves the right to produce Assemble products for multiple clients.
In so far as is permitted by law where Work is defective for any reason, including negligence, the company’s liability (if any) shall be limited to rectifying such defect, or crediting its value against any invoice raised in respect of the Work. Where the Company performs its obligations to rectify defective Work under this condition the Company shall not be liable for indirect loss, consequential loss or third party claims occasioned by defective Work and the Buyer shall not be entitled to any further claim in respect of the Work nor shall the Buyer be entitled to repudiate the contract, refuse to pay for the work or cancel further deliveries. The Company shall not be liable for indirect loss, consequential loss or third party claims occasioned by delay in completing the work or for any loss to the Buyer arising from delay in transit, whether as a result of the Company’s negligence or otherwise. Where the Company offers to replace defective Work the Buyer must accept such an offer unless he can show clear cause for refusing so to do. If the Buyer opts to have the work re-done by any third party without reference to the Company the Buyer automatically revokes his right to any remedy from the Company, including but not exclusively the right to a credit in respect of Work done by the Company.